No explanation of why “flu like symptoms such as sore throat, cough, fever, headache and body aches” wasn’t sufficient. At 4:30pm, I called and was told there wasn’t enough info for me to be seen. The response was that I’d get a call soon and would be seen today. I completed the online request at 2:00pm.
Similar to the review I just read for 12/18/22. Seriously the stress of going to an ER is far less stressful and in the end less time consuming. STAY CLEAR OF THIS COMPANY IF YOU ARE LOOKING FOR LESS STRESS. No one can help and will pass you off to Multiple people it's like being on a hamster wheel. Provided so much more info at appt which was not added to her file. Also documentation in portal is not complete or 100%correct. It takes an act of God to get anyone to get you documentation and they constantly want to escalate the call which does absolutely nothing. Tonight when advised of the results was told over the phone to stop meds with nothing in writing, I advised I wanted in writing and was told it will be in her portal yet was not. During one of these calls a NP prescribed additional meds that said should have been prescribed at initial appt then come to find out they misdiagnosed her. To which when finally showed up results said no pneumonia. Mobil XRay appt never followed up I was on phone multiple times over two days following. Started out as what I thought was a good appt for my 78 yr old mother who had a wet cough. Chris handed me the script for the two prescriptions that did not have the quantity, the dosage or the frequency for each. Then Chris mentioned that Dispatch Health has a mobile X-ray. Yet they insisted I should take the PCR test, informing me that home test kits can not always be reliable that I am aware of. Then, Dispatch Health (Chris) began selling “services” PCR, after I informed them I test negative on Saturday. Since 2013 I have been prescribed antibiotics without the need for a blood draw for kidney function. I shared this information with him, but received no reaction from him This situation can be dangerous when a person (not even a doctor) is not familiar with my medical history. I signed into My Chart account, and it was included on June 2013. As Chris was asking questions, while reviewing my medical record, he would not prescribe an antibiotic because on I had 3rd stage kidney failure (a possible negative impact), as attributed by gerontologist doctor who I saw in March. Abby was unable to draw a blood sample after two attempts. On Sunday May 14, Dispatch Health sent two people-Chris who identified himself as a PA, and Abby identified herself as a med tech) this information was forth coming when I asked their names. We were out of options, except going to ER. I knew that I had upper respiratory pneumonia after constant coughing. My wife called the”visiting nurse” program associated with United Health Care, our Medicare Advantage plan. It is now Thursday afternoon and never got a phone call regarding the results not sure why was ntold needed the xray when nothin was done after xray was taken(although probably will get paid) Tuesday she wasn't feeling any better took her to emergency room.= they did blood work xray's and felt the need to keep her there Dispatch Health really didn't care for her How can 2 day's later she have to go into hospital when Dispatch Health was here Sunday and didn't seem to care about her health at all probably filed the claim right away so they could get paid Anyone out get real help when sick Pleaseĭo not give your medical records (in my case, United Health Care, who has a partnership with Dispatch Health Called and got an appointment Sunday…with no resultsĬalled and got an appointment Sunday morning for my wife (I'm in Deltona Fla) 2 people came out to see her did tests took blood and felt it was important to schedule a chest xray for the following day which they came out Monday and took the xray and was told they would have the results in 24hrs and someone would call back.
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